MSL-BC® Withdrawal Policy

How to Request a Refund

Candidates who have scheduled an examination appointment as well as those who have not yet scheduled an appointment with ProctorU may withdraw from the MSL-BC® examination and request a refund or request a reschedule to another exam date.

The steps for withdrawing and requesting a refund include:

Step One

If you have a scheduled examination appointment, you must first cancel your appointment with ProctorU at least 3 business days prior to your scheduled appointment date. To cancel your examination appointment, contact ProctorU.

If you fail to cancel your exam within 3 business days prior to your scheduled appointment, you will forfeit all fees. After you have canceled your examination appointment, proceed to Step Two.

If you have not scheduled your exam appointment, proceed to step two.

Step Two

To withdraw from the examination and obtain a refund, all candidates must notify the Medical Science Liaison Society of their intent to withdraw by submitting a request via email to certification@themsls.org. Candidates will receive a refund minus a $50 USD administrative fee.

Candidates who submit a request for refund but did not cancel their examination appointment with ProctorU or do not cancel at least three days before their scheduled appointment date will forfeit 100% of all fees.

Refunds will be issued no later than 4 weeks after the request is received.