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2024 MSL Guidelines
2023 Current and Future Medical Affairs Competencies

What is your current role?

In what stage of development (i.e. life cycle) are the drugs/products that you or your Medical Affairs team support? (Select all that apply)

What Therapeutic Area best describes your responsibility? (You may select more than one if appropriate.)

How many years of Medical Affairs experience do you have?

In which country do you work?

How would you classify your company?

How many individuals within Medical Affairs do you directly manage (only include those on your team that report directly to you)?

Rate on a scale from 1-10 how important each of the following 22 competencies is regarding your performance/success. 

Rate on a scale from 1-10 how effective you are in regard to each of the following 22 competencies. 

Rate on a scale from 1-10 how important each of the following 22 Medical Affairs competencies is regarding business performance/success. 

Rate on a scale from 1-10 how effective is the team you manage in regard to each of the following 22 competencies.

Which of the following competencies are the most difficult to accurately evaluate for those that you manage? (Select up to 3)

Which of the following competencies will likely become obsolete in the next 5 years? (check all that apply)

Which of the current competencies will likely become obsolete in the next 5 years? (check all that apply)

Which of the current competencies would you like to receive additional training on and/or further develop to ensure your success in the next 5 years? (check all that apply)

Are there any competencies not included in the following 22 that will be critical to the success of Medical Affairs beyond the next five years?

Are there any competencies not included in the following 22 that will be critical to the success of customer-facing Medical Affairs beyond the next five years? 

Which of the following will most likely influence the need to develop new capabilities over the next five years (in your country/region) to ensure continual successful partnerships with KOLs/HCPs? (check all that apply)

Global, USA and RCV Results

2021 Global MSL Salary Survey Results

In which country do you work?

In which state do you live? (USA only)

What is your current role?

What is your age range?

What is your gender?

How many states does your territory include? (if your territory includes part of a state – count that as one) (USA only)

Do you think MSL managers (those that directly manage MSL teams) should have prior MSL experience?

In which currency is your compensation (i.e. base salary, bonus, etc.) paid?

How many states does your territory include? (if your territory includes part of a state – count that as one) (USA only)

Does the state or region where an MSL is located impact the base salary they are offered or paid at your company? (i.e. is an MSL paid a higher base salary based on where they are geographically located, for example living in NY vs Missouri) (USA only)

How would you classify your company?

How many years of MSL and/or MSL management experience do you have?

Which of the following best describes you? (Ethnicity)

What is your highest academic background?

What Therapeutic Area best describes your responsibility?

How many MSLs do you directly manage (only include MSLs on your team that report directly to you)?

How many non-people management employment levels are available within the MSL function (or equivalent) at your organization such as Sr. MSL, Level 1 etc.?

How many MSLs (FTEs) are there on your team?

How many KOLs do you maintain a relationship with (i.e. how many KOLs are on your “list” that you engage with regularly throughout the year)?

Prior to the COVID-19 pandemic, on average, how many in-person live KOL engagements did you have per week?

During the COVID-19 pandemic, on average, how many live/virtual (i.e. zoom, teams, webex, etc.) KOL engagements do you have per week?

Do you utilize the MSL Society’s annual MSL Salary & Compensation Survey as part of your salary benchmark data?

Did you negotiate the most recent base salary you were offered (even if it was a merit increase for the same company/role)?

As a result of negotiating, what was the percentage increase you received in your final base salary offer?

If you received a SIGN-ON bonus as part of your new hire compensation, what was the amount of the bonus?

Have you had a base salary increase in the past 12 months? If yes, please select the closest percentage (%) range to your actual salary increase.

If you received a (year-end, quarterly, semi-annual etc.) bonus, what was the total amount pre-tax paid in the last 12 months? (If part-time or in the role for less than 12 months, please select the equivalent of a yearly bonus.)

Please indicate as a percentage of your base salary, the maximum bonus you are eligible for annually.

As part of your compensation package, during the last 12 months, did you receive any company stock or stock options?

Indicate the value of stock options you received during the last 12 months as part of your compensation, based on the value IF they all vested today.

Which of the following benefits do you receive as part of your overall compensation? (Select all that apply)

Which of the following are benefits that you currently DO NOT receive as part of your overall compensation but would like to receive? (Select all that apply)

As part of your compensation, how many Paid Time Off (vacation time) days do you receive each year? (do not include personal days, sick days, company holidays, local/country holidays, religious holidays, etc.)

How satisfied are you with your pre-tax annual base salary?

How satisfied are you with your overall annual compensation?

How satisfied are you with the benefits your employer provides?

What was the primary reason for leaving your most recent MSL/MSL leader position? (select one)

On average, MSL salaries are _______ for the value they provide to a company?

Which of the following activities do you participate in? (select all that apply)

Was the size of the MSL team that you manage expanded (i.e. an increase in the number of FTEs) during the last 12 months?

Was the size of the MSL team at your company expanded (i.e. an increase in the number of FTEs) during the last 12 months?

Is the company planning to expand (i.e. an increase in the number of FTEs) the size of the MSL team that you manage during the next 12 months?

Is the company planning to expand the size (i.e. increase the number of FTEs) of your MSL team within the next 12 months?

What is the OVERALL ANNUAL budget PER MSL (salary, travel, benefits, training, etc.) at your company in the currency you selected previously? (only include MSLs on your team that report directly to you)

What is the ANNUAL TRAINING budget PER MSL at your company in the currency you selected previously? (only include MSLs on your team that report directly to you)

What is the ANNUAL TRAVEL (flights, hotel, food, car rental, etc.) budget PER MSL at your company in the currency you selected previously? (only include MSLs on your team that report directly to you)

Australia Results

Brazil Results

Canada Results

Chile Results

Colombia Results

France Results

Germany Results 

Global Results

India Results

Italy Results

Mexico Results

Portugal Results

Russia Results

Spain Results

Turkey Results

UK Results

USA Results

2020 How KOLs prefer to engage with MSLs during the COVID-19 pandemic

Are you a professional that regularly interacts with Medical Science Liaisons (MSLs) from industry partners like pharmaceutical companies?

During the COVID-19 pandemic, how valuable have engagements been with MSLs?

How important is it for KOLs to maintain contact with Medical Science Liaisons during the COVID-19 pandemic?

In general, as a result of the COVID-19 pandemic, how frequently do KOLs prefer to communicate with a Medical Science Liaison?

How receptive are KOLs to engaging virtually (Zoom, Skype, Webex, etc.) with MSLs?

Beyond the COVID-19 pandemic, should MSLs continue to utilize virtual technology to engage with you?

Report Results and Infographic

MSL Insights Weekly Show
MSL Interviews Video - Spain
MSL Activities During the COVID-19 Pandemic

Are you currently employed as a Medical Science Liaison (or equivalent title) or do you currently manage MSLs?

What is your current role?

In which country do you work?

How would you classify your company?

How many years of MSL and/or MSL management experience do you have?

What Therapeutic Area best describes your responsibility?

How many MSLs are there on your immediate team (within the same TA, supporting the same product/indication, including yourself, if appropriate)?

How many MSLs do you directly manage (only include MSLs on your team that report directly to you)?

Has all interviewing/hiring for all vacant MSL positions on your team been temporarily halted as a result of COVID-19?

Has COVID-19 specifically reduced INTERVIEWING for vacant MSL positions?

Has COVID-19 specifically reduced HIRING new MSLs for your team?

Are MSLs at your company utilizing virtual meetings to lead ROUNDTABLE discussions with KOLs and other healthcare providers?

Are MSLs at your company utilizing virtual meetings to lead Advisory Boards with KOLs and other healthcare providers?

How receptive are KOLs and/or other healthcare providers to virtual interactions via WebEx or Skype or other virtual platforms?

Does your company allow MSLs to share/project a journal article etc. via virtual meeting platforms such as WebEx, Zoom, etc., if appropriate for the meeting?

What virtual technologies are your organization using for communicating and/or engaging with KOLs and/or other healthcare providers?

Overall, what percentage of KOL engagement or access (phone, virtual, in-person) has been REDUCED as a result of COVID-19?

WHEN you have a virtual engagement with a KOL or other healthcare providers, how long do they typically last?

What tactics have worked for you to obtain virtual engagements with a KOL or other healthcare providers?

As a result of COVID-19 and the evolving business environment, what are you doing to demonstrate value to the company and/or your team?

On average, how many virtual KOL engagements do you have per week, as a result of COVID-19?

As a result of COVID-19, are you getting less time, on average, during a virtual KOL engagement versus your typical in-person meetings?

How have MSLs found additional ways/opportunities to support KOLs and/or other healthcare providers?

Has the MSL team been provided adequate and specific training to effectively conduct virtual KOL engagement meetings and interactions?

As a result of COVID-19, and the need for virtual engagements with a KOL, are there additional training topics that would be beneficial?

Have all or some KPIs and metrics been paused as a result of COVID-19?

Have any new KPIs and metrics been introduced as a result of COVID-19?

zWhat alternative activities and projects are/should MSLs be focusing on as a result of travel restrictions/bans and reduced KOL engagements?

Select the THREE (3) alternative activities / projects you spend the most time on as a result of travel restrictions/bans and reduced KOL engagements?

Do you think there will be any permanent long-term impact or changes to the MSL profession as a result of the COVID-19 pandemic?

What do you think will be the long-term impact or changes to the MSL profession as a result of the COVID-19 pandemic?

As a result of COVID-19, are you worried about your job security?

Has the information you received regarding the impact of COVID-19 on your company, been timely, transparent, and clear?

Global, USA & Spain Results

2019 Most Common MSL Related Acronyms and Terms

Quick reference to 240 of Most Common MSL Related Acronyms and Terms

Global Results

2017 Global MSL Salary & Compensation Survey

Participant Demographics – What is your current role?

Participant Demographics – How many non-people management employment levels are available within the MSL function (or equivalent) at your organization such as Sr. MSL, Level 1 etc.?

Participant Demographics – In which country do you work?

Participant Demographics – How would you classify your company?

Participant Demographics – How many years of MSL and/or MSL management experience do you have?

Participant Demographics – What is your highest academic background?

Participant Demographics – What Therapeutic Area best describes your responsibility? (You may select more than one if appropriate.)

Participant Demographics – What is your gender?

What is your current annual base salary?

Did you negotiate the most recent base salary you were offered (even if it was a merit increase for the same company/role)?

As a result of negotiating, what was the percentage increase you received in your final base salary offer?

If you received a SIGN-ON bonus as part of your new hire compensation, what was the amount of the bonus?

Have you had a base salary increase in the past 12 months? If yes, please select the closest percentage (%) range to your actual salary increase.

If you received a (year-end, quarterly, semi-annual etc.) bonus, what was the total amount paid in the last 12 months?

Please indicate as a percentage of your base salary, the maximum bonus you are eligible for annually.

As part of your compensation package, during the last 12 months, did you receive any company stock or stock options?

Indicate the value of stock options you received during the last 12 months as part of your compensation

Which of the following benefits do you receive as part of your overall compensation?

Which of the following are benefits that you currently DO NOT receive as part of your overall compensation but would like to receive?

As part of your compensation, how many Paid Time Off (holiday or vacation time) days do you receive each year?

USA Results

UK Results

Spain Results

Portugal Results

France Results

Germany Results

Canada Results

Australia Results

India Results

Netherlands Results

Turkey Results

Taiwan Results

Brazil Results

Italy Results

Mexico Results

Global Results