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Frequently Asked Questions (FAQ)

FAQ’s – Membership

When does my membership expire?

Your membership will expire 1 year after your start date.

What are the benefits of an MSL Society Professional Membership?

There are many benefits of being an MSL Society Professional Member. Below is a list of a FEW of the benefits of an MSL Society membership. View our Member Guide for a comprehensive overview.


  • Unlimited access to all MSL reports, webinars, presentations and MSL Guidelines
  • Member discounts to all online training programs, MSL Conferences, store items, and career center postings
  • Eligibility for the Mentorship Program
  • Access to the SocialLink networking platform

How much does it cost to be an MSL Society Member?

A Professional Membership for those living in an established country (U.S., U.K., Switzerland, Spain, Sweden, Norway, Japan, Germany, France, Canada, Austria, Australia) is $290 USD annually. For those living in an emerging country (any country not listed above) is $145 USD annually.

You can view more details about membership here.

I forgot my username and password. How do I find it?

Most usernames are the email affiliated with your MSL Society Membership, however if you cannot remember reach out to us directly at

To reset your password you can either follow this link: or reach out to us directly.

How do I renew my membership?

In order to renew you must sign in to your member account. Once you’ve signed in, click on the “Quick Links” tab. Then select, “Renew My Membership.”

Click here, to view a video tutorial about how to renew your membership.


How do I view/pay an invoice in my account?

To view or pay your invoice, login to your membership portal and open the drop-down at the top of the screen that reads “Welcome, Your Name” > select “invoices” >  select “Store Events” or “Dues” > filter status by “Any Status” > select the dollar bill icon to view/print invoice.

Click here to view a video tutorial of how to view or pay any invoices.


How do I access MSL Society resources?

You can access member resources in two ways: 1) through the MSLS website ( by selecting the “resources” tab or 2) through your member portal. Select “quick links” and select “all member resources” from the drop down.

Here are video tutorials on how to access member resources:

From Homepage

From Social Link


FAQ’s – Mentorship Program

What is the MSL Society Mentoring Program?

The MSL Society Mentoring Program is a dynamic, group format consisting of 2 co-mentors and 4-6 mentees. The group will self-govern in establishing monthly connections whereby information is exchanged, experiences shared and a learning dynamic established. The MSL Mentoring Program is designed to help MSLs accelerated development and is not designed to be a substitute for internal management, HR or other services offered through Mentee’s company.

MSL Mentor Program

How do I participate?

All participants must be members of MSL Society and currently in an MSL or MSL Leadership position. An application survey must be submitted which gathers specific information on your needs/talents. Applications are held in strict confidence and are used to create mentor/mentee groups. All Mentor and Mentee participation is voluntary. According to extensive research on formal mentoring programs the biggest mistake organizations make is forcing participation. Formal mentoring programs work best when Mentors and Mentees feel that each will benefit.

MSL Mentor Program

Can I be both a Mentor and a Mentee?

When completing the application survey, please choose either the mentor or mentee option. Please know that the entire program is designed to be a true group dynamic. The educational spirit of the program and provided tools and insights at launch should ensure that every participant – regardless of role – learns and grows through this process both personally and professionally.

MSL Mentor Program

What is the commitment on my part to participate?

During the 12 month program individual groups should meet via webinar or conference call each month and are encouraged to reach out for 1:1 connections with their mentors around topics they’d like to discuss. All group members will also exchange contact information such that all participants serve as a resource for one another. In maintaining professional business ethics, no proprietary or confidential information will be discussed. In creating a safe learning environment focused on personal growth and development, it is expected that the group members will always be respectful of each other and maintain confidentiality. At the conclusion of the program, completion certificates will be awarded.

MSL Mentor Program

What are the Mentor expectations?

An ideal Mentor is a passionate, lifelong learner who is open-minded and empathetic. A role model who is trusted and respected, the Mentor leads by example and creates a safe space for shared learning, insight and wisdom. The environment created nurtures confidence, resilience, and strength while challenging unconstructive beliefs/attitudes thus helping the Mentee push limits and develop potential. Mentors are expected to participate in formal training which occurs prior to the launch of the mentoring group. The Mentor supports Mentees as they identify and set specific goals and challenges Mentee to strive for excellence. The monthly time commitment is 2-3 hours. The Mentors will facilitate web or conference call group meetings each month and occasionally connect on 1:1 calls with mentees. Additionally, someone from the mentoring committee will stay connected with the Mentors throughout the program to provide ongoing support and resources.

MSL Mentor Program

What are the Mentee expectations?

While the process of identifying groups is not an exact science, all groups will be designed to maximize the opportunities for MSL Society members to benefit from others experiences. The Mentoring Committee reviews information provided to best arrange Mentors and Mentees in groups. The Mentor/Mentee match process considers data such as geographical locations, Mentee needs and Mentor expertise, diversity, company affiliation (so people are comfortable to speak their minds). Do expect a common theme with each group, but do not expect a perfect match of all criteria, the power of our program is to broaden everyone’s horizons. Each group will have one mentoring committee member assigned as their point of contact. Best practices from productive groups will be shared as the program progresses.

MSL Mentor Program

How can I ensure I get what I need from this Mentoring Program?

Quite simply – participate! You will get out of this program what you put into it. Commit to attending group meetings and scheduling individual connections for the year timeframe. Willingly bring your experiences and challenges to the table to share. Listen and learn. And above all else – be part of that educational spirit.

MSL Mentor Program